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Photo-Point 8
problem with

XP Operating Systems

 


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  Issue:  If are trying to use your Corel Photo Paint 8 with a Windows XP Operating system and are having problems, then this section is for you.  In the past we had had no problems using our Corel Photo Paint 8 program in either Windows 98 nor Windows 2000. However, we had a major problem in trying to use it for Windows XP.

Symptoms:  The symptoms may vary with another computer.  Our particular problem in using Photo-Paint 8 with windows XP was on file commands such as open, save, export or import.  The XP computer, unlike previous formats, would simply hang up and freeze for the program.  This meant that the only way out was the "Ctrl-shift-delete" option (all three buttons at once) to bring up a control screen and kill Photo Paint 8 and then to restart it.  And yes, any work that was not saved was lost.

The Fix:  Now this fix did work in our case.  We of course cannot be sure that it will work in every instance, but we do believe that it is worth a try.  In our case it took a very bad problem to zero problems.  How does the fix work?  Windows XP carries the ability to run programs in previous operating modes.  In our case, we selected Windows 2000 mode since that worked for us.

To try this fix, go to the "start" button on your XP computer.  Look under "programs" or "All Programs" and find the Photo Paint 8 Program.  Right mouse click on "Photo Paint 8" and then look downwards and click "properties".  When in Photo Paint 8 properties, click the "compatibility" tab.  Then click and put a check in the box near the top of "Run this program in compatibility mode for".  In the drop down box below, click the right arrow and then find the windows operating system that you prefer running it in.  We had picked Windows 2000 since we had never seen irregularities running Photo Paint 8 with that Operating System.  Then click "OK" at the bottom.

In our case, this fixed the problem totally.  We hope that it works for you also.